W3C Accessibility standards as Web Content Accessibility Guidelines

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 3:44 PM by Fawzia Aleem

[INTERNAL INFORMATION INCLUDED IN THIS THREAD]

The Freshdesk customer portal is compliant as per WCAG 2.1 to a great extent. There are a few known issues. 


WCAG 2.2 is yet to become W3C's final recommendaiton and that should happen in September. Hence officially until then, we can claim for WCAG 2.1. though we do our testing for WCAG 2.2


If you have any questions from customers regarding accessibility that needs to be clarified, please reach out to @srinivasu.chakravarthula@freshworks.com



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article