Option For Bulk Print
Modified on: Tue, 18 Jun, 2024 at 3:47 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Possible queries:
How do I bulk print tickets?
Is there a way to print ticket threads without having to go into each individual ticket?
Resolution Path:
- We do not have bulk print option at the moment. This is a feature request - https://support.freshdesk.com/a/tickets/3345196
- An alternative is to take an account export to get a dump of all the tickets along with their conversations. The export file will be in the form of XML. This might have to be converted into a readable script at customer's end. This is mentioned in this article.
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