This means that you're on the old Sprout plan, which is free for 3 agents forever.
If you are looking to add more agents or upgrade to a higher plan, then you would have to enter your credit card details to pay for the extra agents based on the plan.
To find more information on plans and features, go to http://freshdesk.com/pricing.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article