New agents can be added only if the payment mode is online, that is, if the credit card information on file is valid for payment. If you are paying offline, then you can send an email to billing@freshworks.com to add new agent seats.
Why am I not able to add new agent seats? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:09 PM
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