You will need to set up the 'Ticket Activities report' from Reports--> Scheduled Export--> Daily export of ticket activities and have the data stored in a BI tool. To know more about this feature you can refer this link.
Can I get all ticket data including all the activity, status, time, etc? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:46 PM
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