You will need to set up the 'Ticket Activities report' from Reports--> Scheduled Export--> Daily export of ticket activities and have the data stored in a BI tool. To know more about this feature you can refer this link.
Can I get all ticket data including all the activity, status, time, etc?
Modified on: Tue, 18 Jun, 2024 at 4:46 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?