Reporting (22)

I am trying to add an email address to receive a weekly indepth report but it keeps saying no email found

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:43 PM by Fawzia Aleem
Can I get all ticket data including all the activity, status, time, etc?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:46 PM by Fawzia Aleem
I want to be able to compare the average resolution time that a group has on a daily basis.

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:48 PM by Fawzia Aleem
I want to remove trash and spam emails from my reports

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:48 PM by Fawzia Aleem
How can I view per agent performance graphically?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:53 PM by Fawzia Aleem
Can you run reports on Sprout?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:54 PM by Fawzia Aleem
How many saved views would an agent be allowed to create in a report?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:54 PM by Fawzia Aleem
I wish to know login time of agents

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:56 PM by Fawzia Aleem
How to edit a scheduled report after it is created?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:57 PM by Fawzia Aleem
Can I change the format in which I get the Ticket Activities reports in?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:57 PM by Fawzia Aleem