The Scheduled reports can be sent only to already existing contacts inside Freshdesk. Add the contact in Freshdesk and then have the same set in the Reports.
I am trying to add an email address to receive a weekly indepth report but it keeps saying no email found
Modified on: Tue, 18 Jun, 2024 at 4:43 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?