Can the attachments be exported from Freshdesk?
Modified on: Tue, 18 Jun, 2024 at 4:52 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
The Account Admin will be able to take an Account Export of all the tickets from Admin > Accounts. However, this will be as an XML and the URL of the attachment would only be present.
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