Yes, the visibility of the folders in the Knowledge base needs to be either ‘public’ or ‘bot’ for the chatbot to learn and offer suggestions.
Does the folder visibility in the Knowledgebase affect bot suggestions? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:52 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.