I'm the admin and now I'm leaving the company, so I need to delete my account and give admin rights to my colleague.

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:54 PM by Fawzia Aleem

When deleting the account all the tickets that are assigned to the agent will get unassigned. Therefore, reassign all the tickets to a different agent and then move to Admin > Team> Agents and change the role of the new administrator to account administrator. 


Only if you are the account administrator, another agent who has equal rights would be able to delete your administrator account. Therefore, the new account administrator would have to remove you from the system.

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