How to customise the bot?

Answer Bot can be customized to suit your brand image. You can have a name for the bot, choose an avatar, change the widget color and a lot more.

• Navigate to Settings on the left panel of your Answer Bot configuration page
• Under General Settings, you will see an option to choose a name and an avatar for your Answer Bot
• Get creative and give your Answer Bot a personality by choosing a name.
• If you wish to add an avatar for your Answer Bot, click on the grey colour icon next to the default bot avatar to upload a PNG/JPEG image of not less than 100x100 resolution.

To match your brand color, you can also change the widget color and background image of your Answer Bot 

• Under Chat Settings, you will see an option to choose the widget color and a background image for your Answer Bot
• Pick a color from the palette or enter the hex code of your preferred color
• You can also choose your favourite background image for your Answer Bot from the five default options.