We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
If you signed up before Aug 9, 2021, please click Previous plans to view your applicable plans.
In the solution article text editor, you would get the option to customize your articles by editing the HTML source with code formatting and colouring, using the Code View feature. This is a built-in compiler, within the solution article which shows the output of the HTML code directly(on disabling the code view).
