I am able to find the reporting tab in FreshDesk. How do I get to it?
Modified on: Tue, 18 Jun, 2024 at 4:59 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
An agent will not have access to Reports. Only the supervisors, administrators and account administrators will have access to the Reports tab. You can contact your admin to make you a supervisor.
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