How can I create an additional ticket type? : Sandbox-Freshdesk

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Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 4:59 PM

You can create a new type from Admin--> Ticket fields--> Type. After the changes are done click on 'Done' and then 'Save'.

Fawzia is the author of this solution article.

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