I can create a new Ticket field but when I leave it is erased even though I pressed done.
Modified on: Tue, 18 Jun, 2024 at 5:00 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
After clicking on Done , you have to click on 'Save' at the bottom of the page for the changes to be saved.
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