Go to Admin> Ticket fields> Click on Edit near the Group field and uncheck the option that says "Display to customer".
How to make a group not visible to customers when they are logging a ticket? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:03 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.