How to filter for the number of tickets created 'Today'?
Modified on: Tue, 18 Jun, 2024 at 5:03 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Freshdesk offers the ability to filter tickets by Created Date directly from the list view.
Please follow the steps below to get the number of tickets created on a given day.
- Go to the Tickets tab.
- Select the Today option under Created Date filter.
- Clear all other filters.
You will now have the tickets created on the day so far.
Note: Deleted and spammed tickets will be moved to the respective ticket views - Trash and SPAM. They will not be included in this view.
Did you find it helpful?
Yes
No
Can you please tell us how we can improve this article?