To access the right Haystack link and fetch logs, follow the below steps
- Access Freshops and enter the customer account ID or URL
- Search for “Pod” using ctrl+f (or cmd+f). Based on the POD, click on the corresponding URL as shared below.
| POD | URL |
|---|---|
| US | https://logs.haystack.es |
| EUC | https://logs-euc.haystack.es |
| AU | https://logs-au.haystack.es |
| IND | https://logs-in.haystack.es |