- Merged, deleted, spam, and trash is NOT considered in analytics.
- For example, in the Tickets Tab, the total ticket count is 1994, whereas, in Analytics, it is 1800, indicating that the ticket list view includes merged tickets and analytics do not.
Discrepancy in the ticket count between the analytics and ticket list view Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 5:05 PM
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