Does the admin agent role have the capability of adding users?
Modified on: Tue, 18 Jun, 2024 at 5:07 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Yes, the Admin will be able to add new agents in the accounts by navigating to Admin > Team> Agents.
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