Data Processing / DPA
Modified on: Tue, 18 Jun, 2024 at 5:13 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Problem Statement
Customers would reach out to us asking for a signed copy of our DPA for GDPR compliance.
Resolution Path
- To get a signed copy of our DPA, please create a service request in Lighthouse. (lighthouse.freshservice.com)
- In Lighthouse --> Deals desk -> choose the appropriate request item and add the details requested.
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