Is it possible for an end user to give feedback on Freshdesk or ask a question without signing in?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:16 PM by Fawzia Aleem

To allow the customer to raise tickets without signing in, go to Admin > Channels> Portals > Settings > 'Who can submit a new ticket on portal' > And choose the option 'Everyone'.

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