Sandbox-Freshdesk

Apart from the global settings under Admin-> Channels -> Portals-> Settings, you would also have to ensure that the folders have been given global ...

If you are looking to customise the profile page, you can style it with the scripts in the header that will be carried to the profile page. The 'Edit...

Freshthemes are not available directly to the users as of now. The only available themes were Marina theme - latest Mint theme Classic theme - oldest. ...

If you would like your customers (and agents) to access your support portal using your own domain, you can point your default support URL yourcompany.freshd...

Freshdesk has a predefined gallery of templates available, that you could readily apply on your account to customise your Support Portal. These CSS template...

Freshdesk is a multi-channel support tool, which acts as a single platform where all customer queries come in. The different support channels include - Emai...

It is always best to write your own elements since you have access and the space to write your own script, HTML. This way, your elements are independent fro...

You can create one from under freshdesk.com, using the 'Sign up' option. The website will collect your contact information before creating a new Fre...

Using our Help widget, you can easily search and browse through our FAQs. To create a ticket click 'Get in touch' option. Alternatively, you could a...

You could navigate to Admin --> Account --> Helpdesk Settings --> Manage Languages and remove the Listed Support Languages from that page. This wou...