Login & Password issues
Since all the agents are logging in through the Freshworks login the agent's information will already be stored at our end if he/she is part of a differ...
Tue, 18 Jun, 2024 at 4:46 PM
This is an issue with the Network you are using and therefore please try accessing the account with a different network (Mobile network).
Tue, 18 Jun, 2024 at 4:49 PM
By having the same email address as the agent email address in both the Freshdesk accounts you can have both the accounts open in the same browser. If not, y...
Tue, 18 Jun, 2024 at 4:56 PM
The agents will be logging in through the Freshworks page. Each agent will have a Freshworks account and have a unique password. This can be used to log into...
Tue, 18 Jun, 2024 at 4:58 PM
We have noticed a very few customers reporting that they are getting logged out immediately after logging in. After a thorough investigation, we have realiz...
Tue, 18 Jun, 2024 at 5:05 PM
The agents will be logging in through the Freshworks page. Each agent will have a Freshworks account and have a unique password. This can be used to log int...
Tue, 18 Jun, 2024 at 5:06 PM