Sandbox-Freshdesk

Since all the agents are logging in through the Freshworks login the agent's information will already be stored at our end if he/she is part of a differ...

This is an issue with the Network you are using and therefore please try accessing the account with a different network (Mobile network).

By having the same email address as the agent email address in both the Freshdesk accounts you can have both the accounts open in the same browser. If not, y...

The agents will be logging in through the Freshworks page. Each agent will have a Freshworks account and have a unique password. This can be used to log into...

We have noticed a very few customers reporting that they are getting logged out immediately after logging in. After a thorough investigation, we have realiz...

The agents will be logging in through the Freshworks page. Each agent will have a Freshworks account and have a unique password. This can be used to log int...