By having the same email address as the agent email address in both the Freshdesk accounts you can have both the accounts open in the same browser. If not, you would need to log into both the accounts in separate browsers or in the incognito window.
I work for two companies that both use fresh desk and I want to be logged in to both help desks at the same time
Modified on: Tue, 18 Jun, 2024 at 4:56 PM
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