Organisation
Possible Errors: None of the agents are able to log in via SSO to their Freshdesk account. Even the Org admin is locked out and is unable to log in and m...
Tue, 18 Jun, 2024 at 3:42 PM
Possible Errors: Freshworks SSO shows inactive under admin>>security despite configuring SSO. Are you a customer? Login here is not visible on the ...
Tue, 18 Jun, 2024 at 3:44 PM
Possible Questions How to setup SSO Resolution Path Only Org admins can set up SSO from the Org URL. To find the existing Org admins, use the Hodo...
Tue, 18 Jun, 2024 at 3:45 PM
Possible Questions What are the possible login methods we can set up for Agents/Contacts Resolution Path Org Admins can configure multiple polici...
Tue, 18 Jun, 2024 at 3:46 PM