HTML / Graphics breakage : Sandbox-Freshdesk

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Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 4:28 PM

HTML breakage in the email notifications page occurs when unsupported characters like smileys are added to the notification.

Please follow the steps in the below video grab to fix the same,

Fawzia is the author of this solution article.

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