How to add bcc while sending a new outbound email?
Modified on: Tue, 18 Jun, 2024 at 4:44 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
We will not be able to add bcc when sending out a New Outbound Email from inside Freshdesk. We have the option to send out bcc in the reply from inside a ticket.
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