Q: When I try to log in to my account, I receive a message that it has been blocked. How can I regain access?


To resolve an account block, one can request assistance from the NOC team by following these steps:

  1. Enter the fd-support NOC channel and input the command to search for SPAM_Adhoc.
  2. Provide the necessary information in the form provided.
  3. Upon receipt of the request, the NOC team will verify its validity and provide assistance with unblocking the account.


More information on accounts being blocked can be found here