I want my agents to be able to access the help desk only from work.

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:53 PM by Fawzia Aleem

You can make use of IP whitelisting feature that we provide in the Forest plan. You can make sure that your employees access your Freshdesk account only from your office IPs. 

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