You can convert an Occasional agent to a Full-time agent by moving to Admin > Teams> Agents > Occasional agent > Go into the profile of the agent and have the agent type set as 'Full time agent'.
How to convert an occasional agent to a full time agent? Print
Created by: Fawzia Aleem
Modified on: Tue, 18 Jun, 2024 at 4:54 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.