How do I convert an agent back into a contact? : Sandbox-Freshdesk

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Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 5:00 PM

You will not be able to convert an agent into a contact. But however, if you delete an agent it will automatically be converted into a contact.

Fawzia is the author of this solution article.

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