Integrations (37)

Why am I getting the 'Opportunity creation failed. Required Fields missing: [custom_field_name]' error when trying to create an opportunity in Salesforce from the Freshdesk widget?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:36 PM by Fawzia Aleem
Why isn't status mapping in JIRA working for me?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
I typed my auth token incorrectly while calling “/fd_ticket” - what can I do?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
Why is a Salesforce contact not displaying in Freshdesk, apart from account details?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:37 PM by Fawzia Aleem
Is it possible to allow my agents to view opportunities while preventing them from creating/linking/unlinking them?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
Why is it that a comment in JIRA is added in Freshdesk under a different username?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
Why aren't messages being pushed to Slack?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
Why am I unable to see Salesforce data in Freshdesk when the reverse is possible?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:38 PM by Fawzia Aleem
Why is only part of the conversation in Slack being converted into a ticket in Freshdesk?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:39 PM by Fawzia Aleem
Do we have any limit to the number of Public and Private channels?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:39 PM by Fawzia Aleem