Automations (30)

How to add tags to a ticket automatically?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:12 PM by Fawzia Aleem
How to send escalation emails to unresponsive agents?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:12 PM by Fawzia Aleem
How to send auto response for non business hours tickets?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:13 PM by Fawzia Aleem
How to automatically assign tickets from a specific email with a specific subject?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:13 PM by Fawzia Aleem
How to automatically send custom email notification for different products?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:13 PM by Fawzia Aleem
How to automatically update all new tickets ?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:14 PM by Fawzia Aleem
How to handle and prevent webhook drops?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:14 PM by Fawzia Aleem
How do I assign tickets to agents of different time zones?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:14 PM by Fawzia Aleem
How to request for an SSL certificate?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:14 PM by Fawzia Aleem
How do I reassign tickets of agents who quit?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 5:14 PM by Fawzia Aleem