Login related issues
Possible queries: I am not able to log in I cannot log in to the account due to an insuuficient day pass. Need to purchase day pass. Resolution path:...
Tue, 18 Jun, 2024 at 3:44 PM
Possible queries: I am not able to login as agent Where do I login? Share URL to access helpdesk Resolution path: We have two login prompts w...
Tue, 18 Jun, 2024 at 3:45 PM
Possible queries: I am not able to log in to the mobile app Resolution path: Validate the account URL for which they are trying to log in and i...
Tue, 18 Jun, 2024 at 3:45 PM
Possible queries: I am not able to log in I unable to reset the password Resolution path: Validate the account URL for which they are trying to l...
Tue, 18 Jun, 2024 at 3:45 PM
Possible queries: I am not able to log in I cannot log in to the account due to an incorrect password. Resolution path: Validate the account URL ...
Tue, 18 Jun, 2024 at 3:46 PM
Possible queries: I am not able to log in Resolution path: Validate the account URL for which they are trying to log in and if they are logging in...
Tue, 18 Jun, 2024 at 3:46 PM
Possible queries: Activation link expired Not able to activate my account 404 error when I click the activation link Resolution path: Validate t...
Tue, 18 Jun, 2024 at 3:47 PM
Possible queries: My customer cannot activate their profile Unable to activate details in portal Resolution path: Validate the account URL (eg: ab...
Tue, 18 Jun, 2024 at 3:47 PM
Possible queries: A new account has been created for you in our Freshdesk Portal. I did not create this account, why did I get this email? This is not...
Tue, 18 Jun, 2024 at 3:47 PM
Possible queries: I am not able to log in I cannot log in to the account as I did not receive the password reset email Resolution path: Validate ...
Tue, 18 Jun, 2024 at 3:48 PM