Ability To Schedule Replies

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 3:46 PM by Fawzia Aleem

Query:


Is it possible to schedule replies in Freshdesk?


Ans: It is currently not possible to schedule replies in Freshdesk as a native feature. 


Is there any way to work around it?


Ans: We could suggest the customer to use the Marketplace app - Schedule Reply for Freshdesk



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