Ability To Schedule Replies
Modified on: Tue, 18 Jun, 2024 at 3:46 PM
We will be replacing the older version of Freshdesk with the new Mint experience on January 31, 2019. All your data and configurations will remain intact. Switching back to the old Freshdesk will not be possible.
To read about this feature on Freshdesk Mint, refer to this article instead
This feature is currently not available on Freshdesk Mint.
This feature is not available on the old Freshdesk.
Query:
Is it possible to schedule replies in Freshdesk?
Ans: It is currently not possible to schedule replies in Freshdesk as a native feature.
Is there any way to work around it?
Ans: We could suggest the customer to use the Marketplace app - Schedule Reply for Freshdesk
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