We have a marketplace app to integrate Freshdesk with Dynamic CRM.
Integrating the Dynamics CRM app will let you access Dynamics CRM data within Freshdesk tickets page and contact page.
Here is the link for the app:
https://www.freshworks.com/apps/freshdesk/dynamics_crm/
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article