How can I edit a ticket?

Created by Fawzia Aleem, Modified on Tue, 18 Jun, 2024 at 4:43 PM by Fawzia Aleem

After a ticket is created, you can change the Requester of the ticket or Subject or the Description or any of the Ticket Properties from inside the ticket details page. Click on the three-dotted icon->select the 'Edit ticket details' option to edit the subject of the ticket as shown below:






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