Need to Blacklist one of the spam Email IDs : Sandbox-Freshdesk

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Need to Blacklist one of the spam Email IDs Print

Created by: Fawzia Aleem

Modified on: Tue, 18 Jun, 2024 at 4:53 PM

You can delete the contact that is causing the Spam and all the tickets created will be marked as Spam automatically. Also, you can set up a filter in your mailbox so that they are not forwarded into Freshdesk in the first place.

Fawzia is the author of this solution article.

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Need to Blacklist one of the spam Email IDs Print

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