Accounts - Plans & Billing
To change the billing date please write to billing@freshworks.com.
Tue, 18 Jun, 2024 at 5:01 PM
Invoicing method of payment is done by bank transfer and PayPal.
Tue, 18 Jun, 2024 at 5:02 PM
The different modes of payments are credit card payments, bank transfer and PayPal.
Tue, 18 Jun, 2024 at 5:02 PM
Yes, to use this payment option, you should have a PayPal Business account. Our PayPal ID is paypal@freshdesk.com. Please write to billing@freshworks.com for...
Tue, 18 Jun, 2024 at 5:03 PM
Proration is done for the calculation of charges for the newly subscribed items (plans, agent seats or add-ons) for the remaining portion of the current bi...
Tue, 18 Jun, 2024 at 5:03 PM
You can choose only one plan for an account and use its features.
Tue, 18 Jun, 2024 at 5:05 PM
New agents can be added only if the payment mode is online, that is, if the credit card information on file is valid for payment. If you are paying offline,...
Tue, 18 Jun, 2024 at 5:09 PM
Yes, for customers whose card information is already saved on file there is an auto renewal option in the admin page of the portal. You can go to Admin >...
Tue, 18 Jun, 2024 at 5:15 PM
The new subscription charges for the subsisting period would be charged on pro-rated basis and your credit card will be charged automatically. If payments f...
Tue, 18 Jun, 2024 at 5:15 PM
Refer to the links below for detailed comparison of various plans, its features and pricing: https://freshdesk.com/pricing https://freshdesk.com/helpdes...
Tue, 18 Jun, 2024 at 5:17 PM