Sandbox-Freshdesk

You cannot have different agents in different plans. Since the plans and the features are account-based you will have to purchase all the agent seats in the...

The trial period would be available for 14 days and you would be able to switch between any plan in those 14 days. However, once it has been downgraded to t...

Yes, you can purchase just one agent seat and make use of the features of Freshdesk.

You can become of our resellers and can sign up for it from https://www.freshworks.com/company/partners/

This is because you already have a specific amount of full-time agents and only if one of them is made an occasional agent (who would log in using day passe...

The feature to add a vanity URL is available only from the Blossom plan and therefore if the account is downgraded to the Sprout plan, you will not be able t...

If you're paying through a credit card and the card information is on file, you can switch to a monthly plan by following the steps below. Go to Admin...

The plans and billings would be available under Admin > Accounts. This would only be accessible by the account admin of the account. If you do not see th...

Yes, Freshdesk has a plan named 'Free' (old plan is called Sprout) which is forever free. But it comes with limited features and functionalities. Pl...

The invoices will be sent to the billing contact on file by default which would be the account admin who created the Freshdesk account. You can write to bil...