Integrations & Apps
Zapier is a third party application and you could integrate it with Freshdesk under any plan. For more details refer to this link.
Tue, 18 Jun, 2024 at 4:59 PM
Go to Admin -> Apps -> Get more apps -> search for Bigcommerce and install the app within Freshdesk. Please refer this link for detailed information...
Tue, 18 Jun, 2024 at 4:59 PM
The Knowlarity app is compatible only with the Old UI and you can use the Super Receptionist App for the Mint UI that was created by Knowlarity. https://apps...
Tue, 18 Jun, 2024 at 4:59 PM
The Tickets raised by the contact will be seen in Salesforce as well.
Tue, 18 Jun, 2024 at 5:00 PM
There is a app called "Export Customer profile" which helps in exporting all the information about a particular customer in a downloadable CSV fil...
Tue, 18 Jun, 2024 at 5:01 PM
Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket. Integrating Zoom with Freshdesk Mint UI improves the...
Tue, 18 Jun, 2024 at 5:04 PM
Yes, it is possible to integrate your Freddy Bots with your Freshchat. But there are some pre-requisites and we require some information to process this req...
Tue, 18 Jun, 2024 at 5:04 PM
Yes, you will be able to integrate your Instagram account with Freshdesk using the Instagram app available in our marketplace. The Instagram app allows you ...
Tue, 18 Jun, 2024 at 5:04 PM
When you integrate Freshdesk in Salesforce, you would be able to see a few recent Freshdesk tickets and you would have a link to view all the tickets in Fres...
Tue, 18 Jun, 2024 at 5:08 PM
You can have Freshdesk integrated with Twilio to send out notifications to customers via messages(SMS). To get more information about this , refer this lin...
Tue, 18 Jun, 2024 at 5:09 PM