Sandbox-Freshdesk

You will be able to add a contact by clicking on the dropdown option that you see at the top of the page next to '+New Ticket'.

You can search for the contact, edit the Contact, scroll down and add the company that the contact needs to be linked to and save the changes made to the Co...

No, you will not be able to add tags for companies.

You can update the contacts and companies with custom fields in any plan. You can refer to the link to know more about the same.

You can turn off the Activation emails from Admin--> Email notifications--> Requester notification. And then once the contact is created you can check ...

You can associate a contact to a maximum of 300 companies. To know more about One contact multiple companies association, refer this link.

This feature is available from the Sprout plan. You can enable it by clicking on the ticket icon next to the company name when you edit a contact.

The email address is used as a unique identifier for each user in Freshdesk. So, an email address can be mapped to only one user, be it an agent or a contact.

When a domain is added to a company, all the existing contacts, as well as the new contacts belonging to this domain, will automatically get associated with ...

When a contact is deleted or blocked it is not completely purged from the system. Instead, it is moved to the list of "Deleted" contacts in Freshd...