Sandbox-Freshdesk

Possible queries: Can I configure signatures based on values in ticket fields? Resolution Path: Can I configure signatures based on values in ticket...

Possible queries: The images I have added to my signature appear to be broken and sent in the form of links. Could you help me fix this? I have copied an...

Possible queries: I want to add my company logo and a few other images to my agents' signatures. How can I achieve this? I have product-specific logo...

Possible Questions: How can an admin can configure a signature on behalf of an agent? How can an agent configure their own signature? Resolution Pat...

Possible queries: I am seeing duplicate signatures when I try to reply. Why?  I have configured only one signature in my Helpdesk system but an agent is ...

Possible Questions: How to configure a signature for all agents? How to configure a signature specific to a group or product? Resolution Path: How to ...

Possible queries: 1. We are going to launch a webinar so we want to host the webinar banner in our agents' signature. How can we do this? 2. We are l...