General Admin settings
There is no option to add recent activities as a widget to the team dashboard. Recent activities would only appear in the regular dashboard as the team dash...
Tue, 18 Jun, 2024 at 5:10 PM
A quick guide in creating a Customer Segments: Login to your Freshdesk account as an Administrator Click the Customers icon from the left panel and ch...
Tue, 18 Jun, 2024 at 5:11 PM
Customer Segments lets you provide personalized support for different customers in your helpdesk by helping you classify users based on their support needs....
Tue, 18 Jun, 2024 at 5:13 PM
To allow the customer to raise tickets without signing in, go to Admin > Channels> Portals > Settings > 'Who can submit a new ticket on port...
Tue, 18 Jun, 2024 at 5:16 PM